Every business needs CRM
CRMs help you manage and maintain your customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data. A well implemented CRM will increase your profitability by streamlining your operational, sales, marketing, and service processes.
A strong CRM system is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes or making the most of your customer relationships or sales leads.
We have experience with the top general CRM systems as well as smaller industry-specific ones. Our team can fully integrate and support Salesforce, ZohoCRM, HubSpot, SugarCRM, Microsoft Dynamics, Oracle NetSuite, and other systems. We also provide training and helpdesk support to make sure you get the most out of the available tools and features.
Your CRM (Customer Relationship Management) system should be the center of your customer data, marketing, sales and analytics. Every website we develop is built with CRM integrated by default. If a client is not already using a CRM, then we work with them to determine which system best fits their sales, marketing and operational needs.
Choosing A CRM Solution
How do you know which system to use? We’ve work with all the major CRM systems and we know their strengths and weaknesses in each area. Some CRM systems cost a lot while some are free. Some CRMs have every feature under the sun while some have a limited features set for a specific vertical. If you’re not already using a CRM, we can suggest the right system, based on your company’s needs and growth plan.
When determining which CRM to use, we consider:
- Business Budget
- Who will use it on a day-to-day basis
- Are sales made at business location, in the field or online
- What features are essential to your business and industry
- Operational specifics and need for customization